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View Full Version : New licence blocked because of outstanding balance


kalyse
06-13-2007, 05:06 AM
Hello,
There is 15$ due on my account for a licence which I think is owed in a few days but I just bought the Enterprise Licence which I believe is stopped me from receiving the licence key.

Can you please push the licence through. I recall something like this last time I ordered a new key also.

I will be transfered all my old licences to the Enterprise licence also.
How do I go about doing this on the control panel? Do I have to reinstall the whole master serveragain but just keep the same encryption key so all the remotes carry on working?

Thanks

Whoops, posted in completely the wrong forum.

ECF
06-13-2007, 10:52 AM
Please put in a ticket regarding this.